e-tijariX: the all-in-one trading, e-commerce, ERP and payroll platform for UAE businesses, in English and Arabic

From enquiry to cash in one flow: quotation, proforma, tax invoice, delivery order and receipt, with stock reserved the moment a quote is accepted.

• Quote builder: add items by scan, typo-tolerant search, favourites, templates, bundles or Excel paste, with autosave and keyboard shortcuts
• Bilingual English and Arabic terms library, optional and alternative lines, versions, revisions and sub-quotes
• Margin guard with a configurable floor and a "why this price?" view with price history
• Approval matrix with delegation and per-role discount limits
• AI Quote Assistant reads an RFQ or bill of quantities from PDF, Excel, email or free text and builds the quote from the real catalogue
• Tax invoices, proformas, delivery orders, credit notes, refunds, recurring invoices, receipts and a post-dated cheque register
• Customer statements, ageing insights, automatic dunning reminders and profit on every invoice
• Invoices shared by WhatsApp with a signed PDF link and a verification link, in three bilingual PDF styles

A full CRM inside the ERP, so sales teams see stock, prices, invoices and payments next to every lead and deal.

• Leads, accounts with parent and branch hierarchies, contacts, partners, deal registration and territories, with duplicate detection and merge
• Qualification frameworks (BANT, MEDDICC), predictive lead scoring and multiple pipelines with stage gates
• RFQ intake from an email inbox, website projects, the customer portal or manual entry, matched to catalogue SKUs
• Lead routing by territory, skills and workload, with response-time SLAs
• Unified inbox: email, WhatsApp, SMS, live chat and calls with click-to-call and recordings
• Workflow engine with branching, A/B tests, wait-until steps and goals; sequences that stop when the customer replies
• Pipeline forecasting, deal health, next-best actions, customer lifetime value, churn risk and win / loss analysis
• Service desk tickets with SLAs, installations, preventive maintenance, warranty tracking and AMC contracts signed online

Journeys, promotions, social, ads and affiliates connected to real stock and real revenue, so every campaign is measured in AED, not clicks.

• Marketing command centre: attributed revenue, ROAS, spend, CAC, open and click rates and AI next-best actions
• AI campaign planner turns a short brief into an audience, channel and budget plan with English and Arabic copy
• Visual journeys: abandoned cart, browse abandonment, welcome, win-back, back-in-stock, price drop, review request, quote not accepted and invoice overdue
• Email, SMS, WhatsApp templates and broadcasts and web push, with a per-channel consent centre, quiet hours, frequency caps and the TDRA sender rule for promotional SMS
• Promotions engine: BOGO, tiered, bundles, flash sales, coupons and spin-to-win, applied automatically at checkout and never on out-of-stock items
• Social publishing to Facebook, Instagram, LinkedIn, X and TikTok with approval and automatic UTM links
• Product feeds and server-side conversion tracking for Google, Meta and TikTok; affiliates and influencers with commissions posted to finance
• Loyalty points, referrals, reviews with merchant replies in English and Arabic, and an SEO suite

Verified trade buyers apply online, pass KYC, sign their agreement and buy at their own prices, without a phone call.

• Online dealer application in English and Arabic: company, trade licence, TRN, owners and signatories, trade profile and bank details, with save and resume
• KYC document vault with issue and expiry dates, reminders at 60, 30 and 7 days and re-verification when a document expires
• Review checklist, beneficial owners, sanctions and PEP screening step, explainable risk score and AI application summary
• Two-step approval (sales, then finance) and a dealer agreement generated and signed online
• Secure set-password invitation; approval creates the customer account, company and users automatically
• Tiers and terms: price list or discount, minimum order quantities, credit limit, payment terms, pay on account and free-shipping threshold
• B2B company accounts with buyer, approver and admin roles, spending limits, purchase approvals and requisition lists
• Dealer portal: profile, KYC renewals, agreement, credit used and available, statements, invoices, orders and colleagues

Accurate stock across every warehouse, with true cost on every sale.

• Products, SKUs and variants, specification library, brands and categories, GTIN / EAN checks and bilingual names
• Vehicle fitment with CSV import for automotive, and customer groups with price tiers
• FIFO costing (FEFO for items with expiry), multi-warehouse stock, transfers and reservations
• Lots and expiry with recall trace; serial and IMEI tracking per unit; units of measure each with its own barcode
• Kits and bundles with a bill of materials: assemble and disassemble
• Bins by zone, aisle, rack and level, put-away suggestions and pick lists ordered by walking route
• Cycle or full stock counts, optionally blind, with mobile barcode counting that works offline
• Labels in Code128, EAN-13, QR and GS1 SSCC-18; min / max replenishment rules and AI demand forecasting that knows the GCC calendar

The full buying cycle, from purchase request to supplier payment, with approvals and AI capture of supplier documents.

• Purchase request, RFQ, purchase order, goods receipt, supplier invoice and supplier payment in one chain
• Purchase returns, expense purchase orders and a supplier directory
• Approval rules by amount or category, with several levels by role
• AI capture of supplier invoices and delivery notes: finds the vendor by TRN, runs a three-way match and drafts the bill
• Incoming UAE e-invoices in the PINT AE format become draft supplier bills automatically
• Vendor scorecards: on-time rate, fill rate, quality returns, price variance and lead time
• AI purchase suggestions that turn into draft purchase requests in one click
• Supplier agreements signed with the built-in e-signature

The books write themselves: every sale, purchase, payment, payroll run and stock movement posts to the ledger automatically.

• General ledger with balance checks, financial-year and period locks, journals and a full chart of accounts
• Receivables and payables with visual insights, ledgers, statements, recurring journals and bills
• Cost centres in three dimensions (department, branch, project), budgets and an exchange-rate master
• Fixed assets with straight-line or declining-balance depreciation, created straight from vendor bills
• Foreign-exchange revaluation, foreign-currency bank accounts and multi-company consolidation with eliminations
• Bank statement import for the main UAE banks in CSV, Excel, PDF, MT940, CAMT.053 and OFX, including Arabic headers
• Suggested bank matches with confidence and reasons, rules that learn, and open-banking feeds through Lean Technologies and Tarabut Gateway
• AI 13-week cash-flow forecast and an anomaly radar for duplicate bills and unusual journals

VAT, Corporate Tax and the UAE e-invoicing mandate handled inside the system, not in spreadsheets.

• Tax invoices with every FTA field in Arabic and English, simplified invoices and tax credit notes with the customer TRN
• VAT 201 return boxes calculated from live transactions, including imports through customs declarations
• Reverse charge from a supplier bill in one click; zero-rated, exempt and export handling with AED totals
• VAT periods, returns and period locks, with VAT figures that tie to the ledger
• Corporate Tax pack: registration details, tax period, small business relief, losses brought forward and account treatments for your tax agent
• PINT AE (UBL 2.1) e-invoices for tax invoices, credit and debit notes, self-billing, reverse charge and exports, validated against the official rule set
• Sending through an Accredited Service Provider on the Peppol network, with status tracking, retries without duplicates and a tamper-proof archive for the retention period
• Readiness checklist, rejections dashboard with fix links and the issuing deadline in view; FTA Audit File export and a compliance calendar coming in the launch release

A complete people module built on UAE labour law, with payroll that posts straight to the accounts and produces the WPS salary file.

• Seven-step setup wizard with policy profiles for UAE mainland (Federal Decree-Law 33/2021), DIFC, ADGM and free zones; every rule an editable default
• Employee records with passport, visa, Emirates ID, labour card and IBAN, a document vault with expiry alerts and role-restricted salary data
• Recruitment pipeline with AI CV parsing; offer letters signed online create the employee automatically; onboarding and exit checklists
• Web and mobile clock-in, biometric import, and a ROTA builder that checks rest days, maximum hours and the mid-day break
• Two-level leave approvals with accrual, carry-forward and encashment
• Payroll run: calculate, review with AI anomaly flags, approve, WPS salary file (SIF), payout and lock, with the deduction cap enforced
• Gratuity, leave salary and air-ticket provisions, GPSSA pension for UAE nationals, loans and advances, final settlements and bilingual payslips
• Employee self-service, handbook with e-acknowledgement, appraisals, Emiratisation tracking and an HR assistant that answers from your own policies

Built-in e-signature used everywhere a signature matters, so no separate signing subscription is needed.

• One register of every document sent for signature across all modules, with expiry and renewal reminders
• Bilingual templates with merge fields: MOU, NDA, service, supplier, distribution, dealer, maintenance (AMC), project agreement, appointment letter and more, plus any uploaded PDF
• Drag-and-drop signature, initial and date fields, optional approval before sending, signing order or parallel signers
• Signature cryptographically embedded in the PDF (PAdES) with an optional trusted timestamp
• Signer verification per document type: email OTP, SMS OTP, access code, UAE PASS or verified portal login
• Certificate of completion with the full audit trail, a public verification page and documents locked after signing
• Built around Federal Decree-Law 46/2021 on electronic transactions, with warnings where a qualified signature, notarisation or wet ink is required
• Signing triggers the next step: offer letter signed creates the employee, dealer agreement activates the account, accepted quotation continues the order

AI built into the daily work, a launch journey that shows new users what to do on their own screens, and a migration centre for switching from other systems.

• Ask e-tijariX answers business questions in English or Arabic from your own data, with sources: sales this month, low stock, profit on an invoice, overdue receivables
• Command palette AI, "guide me live" walkthroughs on the real screens, role-based guided tours and a bilingual help centre
• Launch Centre: a staged go-live journey checked automatically from real data, with a coming-soon mode until you publish
• Industry presets that set up categories, specification templates, wording, theme and sample data in minutes
• Migration Centre with ready mappings for Tally, QuickBooks, Zoho Books, Odoo, Xero, Sage, Microsoft Dynamics, SAP Business One, Shopify, WooCommerce, Salesforce, HubSpot or any Excel / CSV
• Guided seven-step migration: plan, upload, map with AI suggestions, validate, test run, commit, reconcile and sign off, with backup and full undo
• Cut-over checks that the trial balance, receivables, payables, stock value, VAT position, headcount and bank all match the old system
• Compliant read-only archive of past tax invoices and payslips for the retention period; AI usage budgets with personal data masked, and every feature works without an AI key