What is systems integration, and when is it needed?
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Systems integration is the engineering of dependable connections between systems that were never designed to work together.
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It is needed when the same data is typed into more than one place, when one report requires exports from several systems, when the website and the warehouse give a customer different answers, or when a new platform must run alongside an old one.
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Moving data is only part of the job.
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The harder decision is which system is the master for each kind of record, such as customers, products, prices and stock, and making every other system follow it. We settle that during solution architecture, before a single connector is written. It is the same discipline behind e-tijariX, the commerce and ERP platform we implement, where online orders, offline sales, warehouses and the general ledger share one product master.
- ERP, CRM and accounting integration
- E-commerce, marketplace and POS integration
- SCADA, PLC and IoT gateway integration
- Payment gateway and bank integration
- Courier, SMS, WhatsApp and email services
- Identity providers and single sign-on